The PDIDL strives to provide both accurate and timely diagnosis of the samples received. All samples received in the lab are examined for plant disease based on symptoms and the presence or absence of pathogens (microorganisms that cause disease). Diagnostic replies are sent by mail and include a diagnosis, recommendations for control, and supplemental information when available.
Many of the problems people see in their plants, both in commercial production or in the landscape, are caused by environmental problems or improper care and are not infectious diseases. In these cases, it may be impossible for the PDIDL to determine the cause for certain, since no pathogen can be isolated and identified. For a list of services the PDIDL cannot provide, see below.